77ok's Privacy Policy — Your Information Is Safe With Us

1 Introduction

77ok website (https://77ok.cam) is an online casino and sports betting platform operated for users in Bangladesh. We place the highest importance on the privacy of our users and are committed to protecting their personal information.

This Privacy Policy ("Policy") explains how 77ok collects your personal information, how it is used, where it is stored, and what rights you have. By using our platform, you consent to the terms of this Policy.

This Policy applies only to the 77ok website and application services. We are not responsible for any third-party links or services.

3 Registration and Account Information

When you open an account at 77ok, we collect the following information:

• Full name (in Bengali or English)
• Email address
• Date of birth (for age verification)
• Username and password (stored in encrypted form)
• Preferred language and currency (Bangladeshi Taka — ৳)

This information is essential for creating and managing your account and for providing you with our services. 77ok only accepts registrations from users aged 21 or older.

4 Identity Verification Information (KYC)

As part of maintaining platform security and compliance, we may request the following information to verify your identity in certain cases:

• National ID (NID) or passport number
• Scan or photo of a government-issued photo ID
• Documents required for address verification
• Additional verification documents for large withdrawals

This information is stored on fully secure encrypted servers and is used solely for compliance and fraud prevention purposes.

5 Financial and Transaction Information

To process deposits and withdrawals, we collect the following information:

• Payment method (bKash, Nagad, Rocket, Upay, bank transfer)
• Mobile banking number or partial bank account details
• Transaction amount and date
• Transaction identification number (tracking reference)

Full card or account numbers are not stored on 77ok's servers. Payment processing is handled entirely through secure third-party payment gateways.

6 Technical Information Collected Automatically

The following information may be collected automatically while you use 77ok:

• IP address and approximate location
• Browser type and version
• Device type (mobile, tablet, desktop) and operating system
• Which pages were visited on the website and how long was spent on them
• Referral URL (where you came from)
• Cookie and session information

This information is used to improve platform performance, ensure security, and analyse the user experience.

7 Purpose of Data Use

77ok uses your personal information for the following legitimate purposes:

• Account Management: Verifying registration, ensuring login security, and protecting your account.
• Service Provision: Ensuring smooth betting, gaming, deposit, and withdrawal experiences.
• Customer Support: Helping resolve your issues via live chat and email.
• Fraud Prevention: Detecting suspicious activity and protecting your account.
• Age Verification: Confirming the age of platform users (21+ policy).
• Responsible Gaming: Monitoring excessive or high-risk behaviour and providing support.
• Bonuses and Promotions: Correctly delivering 77ok offers and promotional benefits.
• Legal Compliance: Adhering to applicable laws and regulations.
• Platform Improvement: Further improving service quality and the user experience.

8 Marketing Communications

If you give your consent at registration, 77ok may send you emails or messages about bonuses, promotions, and special offers. You have the right to stop these communications at any time.

To stop marketing messages, contact us at [email protected] or use the "Unsubscribe" option at the bottom of the message. Withdrawing your marketing consent will not affect important account-related messages, which will continue to be sent.

9 Sharing Information With Third Parties

77ok does not sell your personal information. However, to provide certain services, we may share limited information with the following trusted partners:

• Payment Processors: bKash, Nagad, Rocket, Upay, and banking partners — to process financial transactions.
• Identity Verification Services: Approved providers to complete the KYC process.
• Gaming Software Providers: PG Soft, Pragmatic Play, JILI, Spribe, Evolution Gaming, Ezugi, NetEnt, Microgaming — to operate games.
• IT and Hosting Services: To manage servers and technical infrastructure.
• Analytics Tools: To monitor platform performance (anonymous data).

Each third-party partner operates under a specific data protection agreement and may only use information for the stated purpose.

10 Disclosure of Information for Legal Requirements

In the following circumstances, 77ok may be required to share information with authorities:

• In response to a court order or legal claim
• At the request of a government or regulatory body
• To assist in the investigation of financial crime or fraud
• To protect the rights and safety of 77ok or its users

No information is disclosed beyond what is legally required.

11 What Cookies Are and Why We Use Them

Cookies are small text files stored in your browser. 77ok uses the following types of cookies:

• Essential Cookies: To maintain login sessions and ensure security.
• Functional Cookies: To remember your preferences (such as language).
• Analytics Cookies: To understand platform usage (anonymous data).
• Security Cookies: To detect fraudulent activity.

You can disable cookies from your browser settings, but doing so may prevent some platform features from working correctly.

12 Our Security Measures

77ok uses industry-standard technology and practices to protect your information:

• SSL/TLS Encryption: All data exchanged between the website and servers is encrypted.
• Secure Servers: All data is stored on servers that are physically and digitally protected.
• Access Controls: Only authorised personnel can access specific data.
• Password Hashing: No password is stored in a directly readable form.
• Regular Security Reviews: Regular audits are conducted to identify system vulnerabilities.
• Two-Factor Authentication (2FA): The option to add an extra layer of security to your account.

Even so, transmitting information over the internet is not entirely without risk. We take every precaution, but we cannot guarantee 100% security.

13 Data Retention Period

We retain your information for as long as your account is active. Even after an account is closed, some information may be kept for a specific period for the following reasons:

• To meet legal and regulatory obligations
• To assist in dispute resolution and fraud investigations
• To maintain records of financial transactions

Once those purposes are fulfilled, the information is securely deleted or anonymised.

14 User Rights

As a user of 77ok, you have the following rights:

• Access: The right to know what information we hold about you.
• Correction: The right to request correction of inaccurate or incomplete information.
• Deletion: The right to request deletion of your information, subject to certain conditions.
• Restrict Processing: The right to request that your information not be used for specific purposes.
• Portability: The right to receive a copy of your personal information.
• Marketing Withdrawal: The right to opt out of promotional communications.

To exercise these rights, email us at [email protected]. We will respond to your request within 30 business days.

15 Account Closure Process

If you wish to close your account, contact us at [email protected]. Any outstanding balance must be withdrawn before the account is closed. For users who have self-excluded under our responsible gaming policy, a specific waiting period may apply before reactivation.

16 No Collection of Minors' Information

77ok strictly does not accept account registration from anyone under the age of 21. If a minor's information reaches us for any reason, it will be deleted immediately and the associated account will be closed.

If parents or guardians believe their child has registered on our platform, please contact us immediately at [email protected].

To learn more about responsible gaming and the protection of minors, please read our Responsible Gaming page.

17 Privacy Policy Updates

77ok reserves the right to update this privacy policy from time to time. When any significant changes are made, we will:

• Publish the updated policy on the website
• Change the "Last Updated" date at the top of the page
• Notify registered users by email in the case of important changes

If you continue to use the platform after the changes, you will be considered to have accepted the new policy.

18 Related Policies

Alongside this privacy policy, we recommend reading the following documents:

• Terms & Conditions — The overall rules for using the platform.
• Responsible Gaming — Guidelines for building safe and healthy gaming habits.
• About Us — An introduction to 77ok and its mission.
• FAQ — Common questions and answers.